You can return the purchased item within 10 days of delivery and get a refund equal to the cost of the product. We kindly ask you to specify in the email the reason for the return so that we do not make the same mistake in the future and consequently improve our customer service. For information on how to return your product contact us at firstname.lastname@example.org.
It is possible to request a change of the product within 10 days of delivery. The replaced product must be the same as previously ordered. Please specify the reason for the change (e.g. size too small, large etc.) and enter the required size and colour. Shipping costs for the exchange will be charged to the customer. For information on product change contact us at: email@example.com